FAQ

1- Explain more about the DANNIEL site?
Dear colleagues, in order to make your order easier and to make the past delivery methods obsolete, the service was done with messengers. We decided to provide high quality products and services to your loved ones at the highest level.

2- Can I place my order in another way besides buying from DANNIEL's website?
For the greater convenience of you, dear colleagues, DANNIEL has made it possible so that in addition to online ordering of products, which has facilitated the ordering of pet shops, you can order products through WhatsApp, Telegram and Signal messengers or by phone at 09125198418 Prepare what you want.

3- How to place an order on the site?
Considering that this website is for selling products to pet shops, clinics or veterinary hospitals, log in to the site according to the username and password assigned to display the main price of the products and register an order in this way. .

Membership --> enter username and password --> products --> select product --> determine quantity and specifications --> add to shopping cart --> complete requested information (specifications, address, phone, etc.) --> Select the payment method --> Complete the purchase --> Register the order and receive the purchase tracking code

4- How to send the products?
It will be sent in Tehran and Alborz by the company's car. And it is sent to the city through reliable carriers with the issuance of a bill of lading and an official insurance policy in advance or post-hire.

5- How many days is the delivery time after placing the order?
If the products are available, they will be shipped within two to four working days.